Pascoe Vale Health - Dr. Ray Gornall

Reviews of Pascoe Vale Health - Dr. Ray Gornall

•  

  Charlie Added November 01, 2023

  ★ ☆ ☆ ☆ ☆
  The receptionists are AWFUL!
  Management really needs to address their nasty and passive aggressive receptionists. They make the whole environment really uncomfortable and hostile.
  
  I have always been polite and respectful towards the reception staff and they have spoken to me in awful, passive aggressive ways and speak down to you. It's 100% not okay to treat people like this.
  
  I've had two instances in particular where mistakes where made from the practice and I've been patient in notifying them of the situation and they have spoken to me in disgraceful ways.
  
  PVH used to be great but I will never step foot in here again.
•  

  Ashleigh Mazzone Added October 24, 2023

  ★ ☆ ☆ ☆ ☆
  I have been going to this clinic for 3 years and the only reason I continue to go is for a particular doctor which is fantastic, however the receptionists are rude! No matter who I have dealt with or for what reason they are rude! Not willing to help, and make you feel like you’re a burden for even calling. I have had this experience on a number of occasions when going into this clinic.
•  

  Nadia Del Grosso Added October 18, 2023

  ★ ★ ★ ★ ★
  Presented late afternoon without an appointment with an elderly friend who was unwell. Reception staff were amazing. They immediately accommodated her and arranged doctors to see her
  Special thanks to Emma and Dr Lewis for their exceptional care. Really nice to see staff who really care for their patients
•  

  Simon Reynolds Added October 16, 2023

  ★ ★ ★ ★ ★
  Had a back injury and was told I would never play sport again. The exercise physiology team at PVH got me back up and running again. Can honestly say it was life changing and can’t express my gratitude enough!
•  

  Vesna Novakovic Added October 14, 2023

  ★ ☆ ☆ ☆ ☆
  My first and only experience wasn't great. I came was for pathology. I didn't see the ticketing system near the entrance.... and asked receptionist for assistance. The communication seemed condescending and unwelcoming.
  The Dorevitch nurse was lovely. I'm unsure of any doctors or other services however the front desk team didn't make me feel welcome. I wouldn't come back again. I'll keep going to my usual clinic that may not be walking distance yet alwayd feel so welcome by the lovely team.
  Another suggestion possibly review the "you must wear masks" signs. Patients are wearing them and team members weren't.

Add review

Questions & Answers

1. What is the phone number for Pascoe Vale Health - Dr. Ray Gornall

2. Where is Pascoe Vale Health - Dr. Ray Gornall located?

3. Is there a primary contact for Pascoe Vale Health - Dr. Ray Gornall

4. What is the web address (URL) for Pascoe Vale Health - Dr. Ray Gornall